User agreement

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Privacy policy


Warning!! Before viewing this site, please read carefully the terms and conditions set out in this Agreement.

If you do not agree to these terms, do not use this site.
Your use of this site, including the completion of various forms, applications, and your ordering of the goods / services using this site, signifies your acceptance to the terms of this Agreement

Terms used in this Agreement:

Administration – the administration of the websites; is AV Metal Group Limited Liability Company (identification code - 36441934).
Site – a website https://avmg.ua
Agreement – a user’s agreement containing (including) the terms of use of the site
Seller – a legal entity that places information on the Site about the goods / services they sell. The Seller may be either the Administration or any person to whom the Site Administration has given permission to post information about the goods / services. The name of the Seller is indicated in the documents for the transfer of the Goods to the Recipient (the act of acceptance-transfer or other documents confirming the fact of the transfer of the Goods to the Recipient).
The Goods – goods\product, services, works, property rights, other tangible and intangible objects, information about which is placed on the Site.
User – a person who views the information on the Site and / or who receives the requested information on the Goods / Services and other information about the Company's activity, using the tools of the Site (contact forms, orders, call, callback, etc.). The payee and the payer are the Users.
Request – User's request through the Site to the Seller asking to provide the requested information about the goods / service using the tools of the Site (contact forms, order, call, callback, etc.).
Payer – a person who pays the Order.
Recipient – a person designated by the Payer as the person authorized to receive the Goods according to the Order. Unless otherwise stated in the Order Form, the Payee is the Recipient.
Verification – is the verification of the User's personal information in which the request is routed through the Site. By entering the correct Login and Password by the User and confirmation by a One-time password of the Site, the Site allows entry into the Personal Account of the User on the Site.
Personal section – The registration of the User is done by filling in the registration form, after which he accesses the "Personal account". When registering with a profile on social networks, some Personal Data may be automatically specified in the User's Personal Profile, but the completeness and authenticity of the User must be verified independently. The User undertakes not to use "Personal Cabinet" for the implementation of illegal actions, as well as actions that violate the rights or interests of third parties. In case of violation of this rule, the User agrees to reimburse the Site for all costs incurred in connection with such actions. In case of loss of registration data the User agrees to inform the Administration about this. The site Administration reserves the right to send the Seller's proposals to the User number specified in the order. In case of refusal, the Administration undertakes to exclude the User's address from the mailing list.
Proposal – information posted on the Site about particular Goods that may be purchased by a consumer. The Proposal includes information about the product itself. The terms of the Proposal are determined by the Seller. The Proposal is not an offer, but only information about the possible characteristics of the Goods.

1.General Terms of the Site Use

1.1. The Website is a platform for the sale of Goods by Sellers. The materials and services of this site are provided "as is" without any warranty. The Administration does not guarantee the accuracy and completeness of the materials, programs and services provided on the Site.
1.2. This Agreement is a public offer. By gaining access to the materials of the Site, the User is deemed to have accepted this Agreement.
1.3. The Site Administration has the right to unilaterally change the terms of this Agreement at any time. Such changes shall take effect upon the date of the new version of the Agreement on the site.
1.4. The Proposal on the Site is not an offer. However, after reading the Proposal, the User may make an offer to the Seller by request. Filling in the Order Form shall be considered as an offer by the User to the Seller for the purchase by the User of the relevant Product, provision of services, under the conditions specified in the Proposal.
1.5. The User understands that his offer is being forwarded to the Seller Administration. This provision does not in any way imply that the Administration acts as an agent of the Seller and / or assumes any responsibility for fulfilling the Seller's Order.
1.6. The Offer is considered accepted by the Seller if he has taken actions that indicate acceptance of the User's offer, namely: actually shipped the goods, started to provide services or perform works in accordance with the conditions stipulated by the User's offer.
1.7. Upon receipt of the User's offer, the Seller has the right to offer to purchase the Goods on terms other than those provided in the User's offer. In this case, such proposal is considered a counter offer and must be accepted by the User. Acceptance of the counter offer shall be the actual receipt by the User (the Recipient) of the Goods under the conditions stipulated by the counter offer. The Seller shall have the right to withdraw such counter offer until the moment the Goods are delivered to the Buyer.
1.8. Sufficient proof of acceptance of the offer by the Seller or the counter offer (i.e. agreement by the Parties on all material terms of sale of the Goods) is the actual receipt and acceptance of the Goods by the Recipient.
1.9. The only means provided to the User in the event of inconsistency with the actual conditions of sale to the offer is to give the User (the Recipient) the right to refuse to receive and accept the relevant Product and to demand the return of the price paid for it, as well as the cost of delivery of the Goods to the point of delivery (if such amounts were actually paid by the Payer). The Recipient shall have the right to exercise this right up to the moment of signing the documents confirming receipt of the Goods (including the carrier's documents on delivery of the shipment with the Goods to the Recipient).
1.10. The moment of receipt and acceptance of the Goods by the Recipient is the moment (depending on what has come before): - signing by the Recipient the act of acceptance-transfer of the Goods (or other equivalent in content the document confirming the fact of transferring of the Goods to the Recipient), or - signing by the Recipient the documents of the carrier, confirming the fact of receipt of the consignment containing the Goods, or- actual receipt the Goods by the Recipient and committing actions, indicating the acceptance of the Goods by the Recipient (the Recipient received the Goods and left the point of delivery of the Goods, etc.).

2.Product Information

2.1. Information about the product is contained on the Product itself, its packaging, in the shipping documents for the Product. Product information may also be provided remotely (by telephone, by posting product information on the Site). The user confirms his / her consent to receive information about the product through the means of remote communication indicated on the site.
2.2. Upon receipt of the Goods, up to the moment of signing the documents confirming receipt of the Goods, the Recipient is obliged to familiarize himself with the information about the goods contained on the Product and / or packaging and / or in the shipping documents. In case additional information about the product is required, the User is obliged to contact the Seller and receive the necessary information by means of remote communication until the moment of acceptance by the Recipient of the Goods.
2.3. The Product Price which is specified in the Proposal is approximate. The Product Price agreed by the Parties under the terms of this Agreement may be changed by the Seller before release of the Goods to the Recipient.
2.4. In case of change of the Product Price, in comparison with the one agreed by the Parties, according to clause 1.4. - 1.7 by the terms of the Agreement, the Recipient shall have the right to refuse to receive and accept the Goods. The Recipient (Payer) shall have the right to demand the return of the amount paid for the Goods, as well as the amount paid for delivery of the Goods to the Recipient. Any other compensation (including damages, penalty, etc.) is not provided by the Seller or the Administration.

3.Limitation of Liability

3.1. The Site is a platform for the Seller’s Proposals. In this regard, the Administration (except where the Administration is the Seller) shall not be liable to Users (Payers, Recipients) for the execution of the Order by the Sellers and related matters, including but not limited to : - for the compliance of the terms of the Proposal with the actual conditions of sale of the Goods, for the absence of the Goods, - for late delivery of the Goods, - for the quality of the Goods, - for the proper fulfillment of the warranty obligations by the Sellers and / or manufacturers.
3.2. The conditions specified in the Proposal are preconditions for the purchase of the Goods. The terms of the Proposal may be modified by the Seller, including after acceptance of the Order for execution. Specific terms of sale of the Goods may be determined and modified by the Seller up to the moment of transferring the Goods to the Recipient.
3.3. In case of materials aging (including the terms of the Proposal on the Site), the Administration is not obligated to update them. The Administration shall not be liable under any circumstances for any loss (including, but not limited to loss of profit, data or interruption of business activity) arising out of the use, inability to use, or the results of the use of this Site.
3.4. The Seller's responsibility for changing the terms of the Purchase of the Goods in comparison with those specified in the Proposal is limited by the fact that the Recipient (User, Payer) has the right to refuse the purchase of the Goods and to demand a refund of the money paid for it (if paid).
3.5. In any case, the amount of damages (both tangible and non-material) that can be paid to the User (Payer, Recipient) in connection with the violation of his rights when using the Site (including in connection with non-performance Order or its improper execution, other violations of the rights of the User) in accordance with Art. 22 of the Civil Code of Ukraine is limited to the amount of ten hryvnia.
3.6. Goods subject to a warranty period are subject to warranty obligations in accordance with the conditions specified in the warranty card and / or in the manufacturer's information materials. If, according to the legislation of Ukraine, the Goods are to be covered by a warranty period but are not specified by the manufacturer, the warranty period for such Goods shall be considered as three days.
3.7. The User is responsible for the accuracy of the information provided in the Order Form. If inaccurate (incorrect) indication of the information in the order has led to additional costs of the Seller, related to the delivery of the Goods to the wrong address or delivery of the Goods to the wrong Recipient, all related losses and costs shall be at the User’s expenses. The Seller has the right to deduct the amount of such losses or expenses from the sums paid by the Payer as payment for the Goods (to set off the counter claims).

4. Obligations of the Parties

4.1. The User agrees to read this Agreement carefully. In case of disagreement with its terms, the User agrees to stop immediately using the Site.
4.2. The User agrees not to take actions that violate Ukrainian law or international law, including in the field of intellectual property, copyright and / or related rights, as well as any actions that lead or may violate the normal operation of the Site and services of the site.
4.3. Use of the site materials without the consent of the copyright holders is not allowed. For the proper use of the materials of the Site it is necessary to conclude licensing agreements (obtaining licenses) from the Owners.
4.4. When citing materials from the site, including copyrighted works, a link to the Site is required.
4.5. Comments and other postings of the User on the Site should not contradict the requirements of the legislation of Ukraine and the accepted norms of morality and ethics. User Comments / Feedback posted on the Site are not confidential information and may be used by the Site Administration without restriction.
4.6. The user is warned that the Site Administration is not responsible for the visit and use of external resources, links which may be contained on the site.
4.7. The User agrees that all materials and services of the Site or any part thereof may be advertised. The User agrees that the Site Administration does not take any responsibility and has no obligations in connection with such advertising.
4.8. The User understands that the Sellers are separate entities that are not under the control of the Administration. The User is aware that the Administration does not have any authority to influence the Sellers' fulfillment of their obligations to accept and / or fulfill the Order, as well as obligations arising after the sale of the Goods.
4.9. The user understands and agrees that telephone conversations with him may be recorded by the Administration in order to improve the quality of service.
4.10. The Site Administration has the right to unilaterally cancel the Account (Personal Account) of the User if it has not been used for more than 12 calendar months in a row without notice to the User.

5.Personal Information

5.1. By using all forms of communication on the Site, including the execution of the Order on the Site (goods order, callback order and others), the User gives his consent to the Administration for collection and processing (recording, accumulation, storage, adaptation, restoration, use, dissemination, impersonation and destruction of his data, including (but not limited): surname, first name, patronymic, e-mail, telephone, address, to ensure the realization of sales and consumer protection relationships, in the advertising field and market research, and gives its consent to the transfer (spreading) of his Data to forwarding and courier organizations and other third parties (without limitation) at the discretion of the Site Administration. This provision is valid without limitation.
5.2. The source of personal data collection is information directly and voluntarily provided by the User through contact forms on the site and / or when placing an order, as well as received from a telephone conversation.
5.3. The owner of the personal data provided by the User is the Site Administration.
5.4 In accordance with the Law of Ukraine “ Protection of Personal Data", a data subject has the right: to know about the sources of collection, the location of his personal data, the purpose of their processing, the location or place of residence (stay) of the owner or manager of the personal data, or to give the corresponding order to obtain such information from authorized persons, except as required by law; receive information about the conditions of access to personal data, including information about third parties to whom his personal data is transferred; to access his personal data; receive, no later than thirty calendar days from the date of receipt of the request, except in the cases required by law, the processing or storage of his personal data, and receive the contents of such personal data; make a reasoned request to the owner of personal data with objection to the processing of his personal data; to make a reasoned request to change or destroy his personal data by any owner and manager of personal data, if such data is processed illegally or is unreliable; to protect his personal data from unauthorized processing and accidental loss, destruction, damage due to intentional concealment, failure to provide or timely disclosure, as well as to protect against the provision of information that is inaccurate or degrading the honor, dignity and goodwill of an individual; to file complaints about the processing of personal data with the Authorized Person or in court; apply remedies in case of violation of the legislation on protection of personal data; make reservations about the restriction of the right to process his personal data when giving consent; withdraw consent to the processing of personal data; to know the mechanism of automatic processing of personal data; to protect against an automated decision that has legal consequences for it.
5.5. By providing the Administration with any personal data, the User agrees to the Privacy Policy.
5.6. Like many other companies, we use cookies on our site and beyond. Cookies are snippets of information that a website transmits to a consumer's hard drive to store information related to the website. This technology enhances your ability to use the Internet while maintaining your priorities while browsing a specific site. Cookies do not contain personal information and cannot in any way set up your system or read information from your hard drive. When browsing the site, we may place cookies on your computer. These temporary cookies are used to calculate the number of visits to our site. They are deleted when you leave the browser. Permanent cookies can be stored on your computer by your browser. When registering, this type of cookie indicates that you visit the site the first time or you have visited our site before. Cookies do not contain personal information and may be blocked at any time. The tokens do not receive personal information about you and do not share your contact information with us, nor do they receive any information from your computer. We use cookies to determine the characteristics of the site and the offers you like in order to provide you with more information which you are interested in. In addition, cookies are used to make the administration's websites safe, secure and convenient. Cookies provide support and launch security features. Cookies also allow you to track violations of the Privacy Policy by visitors or devices. Cookies help you estimate the number and frequency of requests, as well as identify and block those visitors or devices trying to do batch loading from your website.


6.1. The User has the right to appoint a third party as a Recipient of the Purchased Goods. In this case, the Recipient is obliged to indicate the data necessary for identification of the recipient and delivery to him the Goods in the Order form. The relations of the Parties, in this case, are governed by the provisions of Art. 636 of the Civil Code of Ukraine.
6.2. In order to receive the Goods, the Recipient is obliged to present, upon receipt of the Goods, an identification document (passport).
6.3. Upon receipt of the Goods, the Recipient is obliged to sign in the documents confirming the receipt of the Goods.
6.4. All possible disputes arising out of or related to this Agreement shall be subject to resolution in accordance with the applicable law of Ukraine.
6.5. Nothing in the Agreement may be construed as establishing an agency relationship between the User and the Site Administration, partnership relations, joint activity relations, personal employment relationships, or any other relationship not expressly regulated by the Agreement.
6.6. The court's recognition of any provision of the Agreement as invalid or non-enforceable does not invalidate other provisions of the Agreement.
6.7. Site Administration inactivity in the event of any violation of the provisions of the Agreement by any of the users does not deprive the Site Administration of the right to take appropriate action later to protect their interests and protect the copyright of the materials of the Site protected by the law. The User acknowledges that he is familiar with all the provisions of this Agreement and accepts them unconditionally.